Cathay Pacific Airlines - History

Cathay Pacific Airlines - History

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American Roy C Farrell and Australian Sydney H de Kantzow founded Cathay Pacific Airways in Hong Kong on 24 September, 1946. Initially based in Shanghai, the two men eventually moved to Hong Kong and founded Cathay Pacific Airways.The new company began to operate passenger flights to Manila, Bangkok, Singapore and Shanghai. Expansion was fast and, in 1948, one of Hong Kong's leading trading companies, Butterfield & Swire (today known as the Swire Group) took a 45% share in the company. The 1960s represented our coming of age. Between 1962 and 1967, business grew at an average rate of 20 percent a year. In 1967 Cathy Pacific initiated international services (another world's first) to Osaka, Fukuoka and Nagoya in Japan. In 1979 Cathy Pacific began flying the first of many 747's. Service was rapidly expanded to many parts of the globe.

Cathay Pacific fleet

Cathay Pacific Cargo operates to more than 40 destinations around the world, in addition to utilising the cargo space on the passenger aircraft. [ citation needed ] The cargo subsidiary was established in 1981 with a twice-a-week Hong Kong–Frankfurt–London service operated jointly with Lufthansa. [10] Cathay Pacific Cargo handles most of the airline's passenger cargo. [ citation needed ] Between its cargo routes and the passenger routes, it serves more than 80 destinations. [ citation needed ]

On 23 April 1996, an Airbus A330-300 (registered as VR-HYD) was painted and delivered in the special 50th Anniversary livery, in celebration of the airline's 50th Anniversary. The aircraft had a special decal placed at the vertical stabilizer. The sticker features a stylized "50". The green band around the nose is removed as well. However, the "Cathay Pacific" wordmark is retained. The aircraft was transferred to Dragonair in July 1996, but the registration is retained. This is possibly a concept of the new livery of Cathay Pacific, which was not yet released until November 2015.

In 1997, a Boeing 747-200 (B-HIB) named Spirit of Hong Kong, was painted with a special livery, a big traditional Chinese brushstroke character " 家 " (means family/home), a slogan in traditional Chinese " 繁榮進步 更創新高 " painted on the left side of the aircraft and a slogan, "The Spirit of Hong Kong 97," painted on the right side of the aircraft, to commemorate the handover of Hong Kong from the United Kingdom to China. The aircraft was retired in December 1999. [11] On 17 January 2000, Spirit of Hong Kong made a return on a Boeing 747-400 (B-HOX) to celebrate the legendary resilience of Hong Kong, with a new special livery depicting a young athlete overcoming a series of challenges to reach his goal. A special motto — "Same Team. Same Dream." — was painted on the left side of the aircraft, and a motto in traditional Chinese (" 積極進取 飛越更高理想 ") was painted on the right side of the aircraft. The aircraft was repainted to the standard livery in December 2003. [12] On 30 July 2013, Spirit of Hong Kong made another return, this time, on a Boeing 777-300ER (B-KPB). The livery features 110 people who represent the extraordinary spirit of Hong Kong people. The livery also bears the slogan "The Spirit of Hong Kong 香港精神號 ". The livery is the result of an online contest held by Cathay Pacific to call on Hong Kong people to submit creative entries that illustrate the true spirit of the city, along with a full-body photograph of themselves. The judging panel then chose 100 winners and 10 champions, and their silhouettes were painted on the aircraft. The aircraft was withdrawn from service in October 2018, with the expiration of its lease. [13] In celebration of Hong Kong's 20th anniversary of independence, Spirit of Hong Kong is also painted on a Boeing 777-300 (B-HNK) in June 2017, but instead of the original Spirit of Hong Kong livery, it is blended with clouds and flowers on the grey band on the fuselage and near the tail under the revised Cathay Pacific livery, and it's the sister aircraft to Cathay Dragon's Airbus A330-300 (B-HYB), which is also painted in the similar livery. [14]

On 5 July 2002, a Boeing 747-400 (B-HOY) - named Asia's World City - carried a special livery, the "Asia's world city" brandline, the Brand Hong Kong logotype and the dragon symbol, to promote Hong Kong around the world. The aircraft was repainted to the standard Cathay Pacific livery in December 2008. [ citation needed ] In January 2008, it was also painted and delivered on the same livery, this time on a Boeing 777-300ER (B-KPF), until it was repainted into the standard Cathay Pacific livery in March 2014. [15]

On 29 August 2006, the airline took delivery of its 100th aircraft, an Airbus A330-300 (B-LAD). For the aircraft acceptance ceremony in Toulouse, the aircraft was painted in a 100th aircraft livery with the slogan "100th aircraft," and the slogan in traditional Chinese " 進步精神 " painted on the rear of the aircraft. The aircraft was repainted into the standard Cathay Pacific livery in September 2012. [16] The aircraft was named Progress Hong Kong, a name that was chosen as the result of a competition among the staff. [16]

In November 2011, Cathay Pacific received its second 747-8 freighter (B-LJA), which was painted in the Hong Kong Trader livery. The livery was designed to commemorate the topping out of the new Cathay Pacific Cargo Terminal. The name of the livery was taken from Cathay Pacific's very first 747 freighter, which entered the fleet in 1982. The aircraft was eventually repainted into the revised Cathay Pacific livery in August 2018. [ citation needed ]

Several Cathay Pacific aircraft have been painted in the Oneworld livery, the first to commemorate the alliance's 10th anniversary. On 12 March 2009, Cathay Pacific's first Oneworld aircraft, an Airbus A340-300 (B-HXG), was painted in the new, standard Oneworld livery, and was retired in March 2017. A second aircraft, an Airbus A330-300 (B-HLU), was painted in the Oneworld livery from September 2009, while a Boeing 777-300ER (B-KPL) was painted and delivered in the Oneworld livery on 17 October 2009, until it was repainted into the revised Cathay Pacific livery from October 2017. [17] [18] Five Boeing 777-300ERs (B-KPD, B-KQI, B-KQL, B-KQM & B-KQN) then received the Oneworld livery under the revised Cathay Pacific livery in March, April, September, December 2019 and January 2020 respectively in celebration of the alliance's 20th anniversary in March 2019. However, the Oneworld logo beside the cockpit windows was replaced by the Cathay Pacific logo, as well as the grey band retaining on the fuselage. [19]

A Boeing 747-200B (B-HIB) in The Spirit of Hong Kong 97 special livery.


The aircraft involved in the accident was an Airbus A330-342, registration B-HLL, manufacturer's serial number 244, fitted with Rolls-Royce Trent 772-60 engines. It first flew on 4 November 1998, and was delivered to Cathay Pacific three weeks later on 25 November 1998. [3] This aircraft was configured for a capacity of 311 passengers and 13 crew, with 44 business-class seats and 267 economy-class seats.

After the incident, it was bought by DVB Bank in July 2011 (Arena Aviation Capital since March 2017) and was transferred to Dragonair (Cathay Dragon) since 23 April 2012, and was reconfigured for a capacity of 307 passengers, with 42 business-class seats and 265 economy-class seats in 2013. It was also repainted into the new Cathay Dragon livery on 3 November 2017. The aircraft has also had another incident 6 years later as flight KA691 from Hong Kong to Penang on 8 September 2016, with 295 passengers and crew on board, when an airport delivery van crashed onto the aircraft's left engine.

The aircraft was withdrawn from service on August 13, 2020, in the expiration of its lease, after its last commercial flight from Beijing to Hong Kong as KA993, and its final flight was on October 14, 2020, to Pinal Airpark in Marana, Arizona, via Anchorage as KA3496.

Cathay Pacific Flight 780 departed from stand 8 at Juanda International Airport in Indonesia. It took off from runway 28 at 08:24 local time (01:24 UTC). During the climb, both engines experienced small engine pressure ratio fluctuations, with No. 2 engine fluctuating over a greater range than No. 1. [3] Just over half an hour after takeoff, cruising at flight level 390 (about 39,000 ft (12,000 m) above sea level), the electronic centralised aircraft monitoring (ECAM) system displayed an "ENG 2 CTL SYS FAULT" error message. [3] The crew contacted maintenance control (MC) to discuss the fluctuations. As other engine operating parameters on both engines were normal, continuing the flight was determined to be safe. [3]

Almost two hours after departure, at 03:16 UTC, the "ENG 2 CTL SYS FAULT" ECAM message reappeared. The crew contacted MC to review the issue. As all other engine parameters remained normal, continuing on to Hong Kong was again deemed safe.

After another two hours elapsed, the aircraft was on descent to Hong Kong when, at 05:19 UTC, about 203 kilometres (126 mi 110 nmi) southeast of Hong Kong International Airport, the aircraft's ECAM displayed "ENG 1 CTL SYS FAULT" and "ENG 2 STALL" within a short period. [3] The second message signified an engine compressor stall, a potentially serious engine problem. The flight crew accordingly carried out the necessary ECAM actions with No. 2 engine's thrust lever moved to the idle (or minimum-thrust setting) position. The crew set No. 1 engine to maximum continuous thrust to compensate for the low thrust of No. 2 engine. Following these actions, the crew declared a "pan-pan" with Hong Kong air traffic control, requesting the shortest possible route to the airport and priority landing. [3]

A few minutes later, about 83 km (52 mi 45 nmi) southeast of Hong Kong International Airport , the aircraft was in a descent and approaching an altitude of 8,000 ft (2,438 m) when an "ENG 1 STALL" ECAM message was annunciated. The flight crew carried out the actions for a No. 1 engine compressor stall and declared a "mayday". The captain then moved the thrust levers to test engine responses. No. 1 engine's rotational fan speed slowly spooled up to about 74% N1, while No. 2 engine remained running below idle speed, about 17% N1, providing sufficient thrust to level off at 5,500 ft and reach Hong Kong. As the flight approached the airport, the crew found that movement of the thrust levers failed to reduce thrust below 74% N1 on No. 1 engine. [3]

At 13:43 hours local time (05:43 UTC), 11 minutes after declaring the "mayday", the Airbus touched down hard on runway 07L (length 3800 m 12,470 ft) at a groundspeed of 426 km/h (265 mph 230 kn), [3] 176 km/h (109 mph 95 kn) over the normal touchdown speed for an A330 [6] [7] and above both the maximum allowable flap-extension speed and the speed rating of the tyres. [7] [8] The plane bounced and briefly became airborne again until it slammed down hard while banking left, causing the left engine to scrape against the runway surface. Both wing spoilers deployed automatically. Only No. 1 engine's thrust reverser deployed and activated with the right engine’s thrust reverser unresponsive due to a technical snag, forcing the crew to bring the aircraft to a stop using manual braking. No. 1 engine remained between 70 and 80% N1 until the crew shut down both engines upon coming to a stop.

Five of the aircraft's eight main wheel tires deflated. Airport firefighters reported that smoke and flames were emanating from the landing gear. [3] The captain ordered an emergency evacuation, during which 57 passengers were injured, of whom 10 were transported to the hospital. [3]

Investigators from the Hong Kong Civil Aviation Department, the Bureau d'Enquêtes et d'Analyses pour la Sécurité de l'Aviation Civile (BEA) of France, and the Air Accidents Investigation Branch (AAIB) of the United Kingdom formed a team to investigate the accident. The National Transportation Safety Committee (NTSC) of Indonesia and the National Transportation Safety Board (NTSB) of the United States of America were also involved in the investigation, as were representatives of Airbus, Rolls-Royce, and Cathay Pacific. [3]

Data from the digital flight data recorder, cockpit voice recorder, and quick access recorder were downloaded for analysis. The investigation concentrated on the engines, the engine control systems, and the fuel system. [3]

Analysis of the engines found that their fuel systems were contaminated with spherical particles. The Hong Kong Civil Aviation Department Accident Investigation Division concluded that the accident was caused by these spherical particles. [9] The contaminated fuel, which contained particles of superabsorbent polymer (SAP) introduced into the fuel system when the aircraft was fueled at Surabaya, subsequently caused the loss of thrust control on both engines of the aircraft during approach to Hong Kong.

The SAP particles, a component of the filter monitors installed in a fueling dispenser at Juanda Airport, had caused the main metering valves of the fuel metering unit to seize. The valves were found to be stuck in positions corresponding to the recorded thrust output of each engine as it approached Hong Kong. [1] Other engine components were found to be contaminated with the particles, while the variable stator vane controller of engine No. 2 was found to be seized. The entire fuel system, including the fuel tanks, was found to be contaminated with spherical particles. [1]

Fuel samples collected at Juanda International Airport were contaminated with the particles. [1] The fuel supply pipeline system used to refuel aircraft at Juanda International Airport had been recently extended during construction of new aircraft parking bays. The investigation discovered that not all procedures had been followed when the system was brought back into service, [1] and that salt water had inadvertently entered the fuel supply. The presence of salt water compromised the filter monitors in the pipeline system, releasing the SAP particles into the fuel. [10]

The incident was featured in the first episode of season 19 for the Canadian TV series Mayday labeled "Deadly Descent".

TVB also featured this case in the ending of their TV drama Triumph in the Skies II which aired in July 2013.

A History Of Cathay Pacific Airways In 1 Minute

Cathay Pacific, winner of Skytrax’s Airline of the Year award on four occasions, is an airline based in Hong Kong. With a reputation for excellence and outstanding catering, most locals refuse to use any other airline. Read on to find out more about the airline’s seventy year history.

The airline was founded in 1946 by Roy Farrell and Sydney de Kantzow, from America and Australia, respectively. Both founders were ex-Air Force pilots who served during World War II. Originally based in Shanghai, they moved to Hong Kong after the first few months of operation. Cathay Pacific’s first aircraft was a Douglas DC-3 nicknamed Betsy, running commercial freight services between China and Australia. Today, Betsy is displayed as a permanent exhibition at the Hong Kong Science Museum.

The business expanded quickly. By 1947, another four planes were added to the fleet, and Cathay was operating passenger flights to Manila, Bangkok, Singapore and Shanghai. In 1948, Butterfield & Swire (today known as the conglomerate Swire Group) bought a 45% share of the company. In the 1960s, business grew significantly. By 1973 Cathay Pacific was carrying one million passengers per year.

In July 1998, Hong Kong’s Kai Tak international Airport closed down after 73 years of operation. Cathay Pacific inaugurated the opening of Hong Kong’s new airport by making the world’s first non-stop transpolar flight over the North Pole. Cathay Pacific Flight 889 departed from New York’s John F. Kennedy Airport and landed in Hong Kong International Airport, a seventeen hour flight. Today, Cathay Pacific operates multiple New York-Hong Kong flights every day, and it remains the airline’s longest non-stop flight.

Throughout the 2000s, Cathay Pacific continued to expand its network and increased its flight frequency to major destinations. Nowadays, the airline serves 174 destinations in 43 countries and territories around the world. Its fleet of 146 aircraft is one of the world’s youngest fleets, with an average aircraft age of 8.2 years.

Cathay Pacific was named the World’s Best Airline by Skytrax in 2003, 2005, 2009 and 2014 – more than any other airline. The airline has received praise for its in-flight entertainment, delicious food, friendly service and luxurious Business – and First Class experience.


1946–1960: The early years Edit

Cathay Pacific Airways was founded on 24 September 1946 in Hong Kong. Sydney "Syd" de Kantzow, Roy Farrell, [10] [11] [12] Neil Buchanan, Donald Brittan Evans and Robert "Bob" Stanley Russell were the initial shareholders. [11] Buchanan and Russell already worked for de Kantzow and Farrell at Roy Farrell Import-Export Company, the predecessor of Cathay Pacific, [13] [12] [14] which was initially headquartered in Shanghai. [10] [11] [15] Both de Kantzow and Farrell were ex-air force pilots who had flown the Hump, a route over the Himalayan mountains. [16] Farrell purchased the airline's first aircraft, a Douglas DC-3, nicknamed Betsy, at Bush Field, New York City in 1945. [13] : 29 The company began freight services on 28 January 1946 from Sydney to Shanghai, after Farrell and Russell flew the plane to Australia and obtained a license to carry freight (but not passengers) earlier that month. [13] : 36–37 Its first commercial flight was a shipment of Australian goods. [13] : 37 The profitable business soon attracted attention from the Republic of China government officials. [13] : 44 After several instances where the company's planes were detained by authorities in Shanghai, [13] : 44 on 11 May 1946 the company relocated, flying its two planes to Hong Kong. [17] Farrell and de Kantzow re-registered their business in Hong Kong on 24 September 1946 as Cathay Pacific Airways Limited, [10] [11] while another sister company, The Roy Farrell Export Import Company (Hong Kong) Limited, was incorporated on 28 August 1946 [11] and chartered some flights from Cathay. [13] : 58 (According to International Directory of Company Histories, two companies were formed for tax purposes. [16] )

They named the airline Cathay, the ancient name given to China, and Pacific because Farrell speculated that they would one day fly across the Pacific [13] : 56 (which happened in the 1970s). [18] Moreover, to avoid the name "Air Cathay" as it had already been used in a comic. [13] : 55 The Chinese name for the company (" 國泰 ") was not settled on until the 1950s. [ citation needed ] It comes from a Chinese idiom meaning "peace and prosperity" [19] and was at the time often used by other businesses called "Cathay" in English.

According to legend, the airline's unique name was conceived by Farrell and some foreign correspondents at the bar of the Manila Hotel, [10] [13] : 55 while another narrative was the name was taken in the Cathay Hotel in Shanghai Bund, during drinking and brainstorming, and choosing Cathay was to avoid the word China in the airline name. [13] : 53 On Cathay Pacific's maiden voyage, de Kantzow and Peter Hoskins flew from Sydney to Hong Kong via Manila. [13] : 53 The airline initially flew routes between Hong Kong, Sydney, Manila, Singapore, Shanghai, Saigon, Bangkok, [13] : 58 with additional chartered destinations. [13] : 59 The airline grew quickly. By 1947, it had added another five DC-3s and two Vickers Catalina seaplanes to its fleet. [13] : 234 [16]

In 1948, a new legal person of Cathay Pacific Airways was incorporated, [11] [16] with John Swire & Sons (now known as Swire Group), [11] [20] China Navigation Company, Australian National Airways being the new shareholders of the new entity, [11] acquiring the assets from the old legal person [11] the old legal person, was renamed into Cathay Pacific Holdings, as well as retaining 10% shares of the new Cathay Pacific Airways. [11] de Kantzow, Farrell and Russell were the shareholders of Cathay Pacific Holdings at that time. [11] It was reported that the colonial British government of Hong Kong, required the airline was majority-owned by the British. Despite de Kantzow being a British subject through his Australian roots, Farrell was an American, thus forcing them to sell their majority stake. [13] : 79 [16] Under Swire's management, de Kantzow remained in the airline until 1951, [13] : 123 [16] while Farrell had sold his minority stake in Cathay Pacific soon after Swire's takeover in 1948, due to his wife's health problems. [13] : 115 [16] He returned to Texas and became a successful businessman. [13] : 115

Swire later acquired 52% of Cathay Pacific Airways. [ citation needed ] As of 31 December 2017 [update] , the airline is still 45% owned by Swire Group through its subsidiary Swire Pacific Limited, as the largest shareholder. [21] [22] However, Swire Group also formed a shareholders' agreement with the second largest shareholder Air China (which was controlled by state-owned China National Aviation Holding), which Cathay Pacific and Air China had a cross ownership. [22] : 41, 104

In the late 1940s, the Hong Kong government divided the local aviation market between Cathay Pacific and its only local competitor, the Jardine Matheson-owned Hong Kong Airways: [13] : 117–118 Cathay Pacific was allocated routes to the south (including South-East Asia and Australia), while Hong Kong Airways was allocated routes to the north (including mainland China, Korea, and Japan). The situation changed with the establishment of the People's Republic of China and the Korean War, which reduced the viability of the northern routes. In 1959, Cathay Pacific acquired Hong Kong Airways, [16] and became the dominant airline in Hong Kong.

Under Swire, another important sister company, HAECO, was established in 1950. [13] : 130 Nowadays, it's one of the major aeroplane repair service companies of Hong Kong with divisions in other cities of China.

1960–1990: Expansion Edit

The airline prospered in the late 1950s and into the 1960s, and it purchased Hong Kong Airways, on 1 July 1959. [23] Between 1962 and 1967, the airline recorded double digit growth on average every year and became one of the world's first airlines to operate international services to Fukuoka, Nagoya and Osaka in Japan. [ citation needed ] In 1964, it carried its one millionth passenger [ citation needed ] and acquired its first jet engine aircraft, the Convair 880. [ citation needed ] In 1967, it became an all jet airline with the replacement of its last Lockheed L-188 Electra with a Convair 880. [24]

In the 1970s, Cathay Pacific installed a computerised reservation system and flight simulators. [25] In 1971, Cathay Pacific Airways received the first Boeing aircraft 707-320B. [26] By 1972 it had five 707s. [27] The new aircraft colour was known as Brunswick green. [28] In July 1976 it began operating a Boeing 707 freighter from Hong Kong to Seoul, Bangkok and Singapore. [29]

In 1974, Cathay Pacific almost purchased the McDonnell Douglas DC-10 to open a new flight route. During the flight route application process with the British government, due to the pressure from the British government, Cathay Pacific changed the application to apply for a route from Hong Kong to London using a Boeing 747. The application was ultimately rejected. [30] In 1979, the airline acquired its first Boeing 747 and applied for traffic rights to fly to London in 1980, with the first flight taking place on 16 July.

Expansion continued into the 1980s. In 1982, Cathay Pacific Airways introduced Cathay Pacific Cargo, which provided cargo service to ingratiate the trend of Hong Kong, becoming one of the largest re-export trading ports of the world. The airline's long-haul dedicated cargo services started a twice a week with Hong Kong-Frankfurt-London service operated jointly with Lufthansa. [31] Cathay Pacific kept its service to Vancouver in 1983, with service on to San Francisco in 1986, when an industry-wide boom encouraged route growth to many European and North American centres including London, Brisbane, Frankfurt, Amsterdam, Rome, Paris, Zurich and Manchester. [32]

On 15 May 1986, the airline went public and was listed in the Main Board of the Stock Exchange of Hong Kong. [33]

1990–2000: Rebranding, renewal, and Oneworld Edit

In January 1990, Cathay Pacific and its parent company, Swire Pacific, acquired a significant shareholding in Dragonair, and a 75% stake in cargo airline Air Hong Kong in 1994. [34] In 1994, the airline launched a program to upgrade its passenger service, including a HK$23 million program to update its image. Its logo was updated in 1994 and again in 2014. [35]

The airline began a fleet replacement program in the mid-1990s, which cost a total of US$9 billion. [36] In 1996, CITIC Pacific increased its holdings in Cathay Pacific from 10% to 25%, and two other Chinese companies, CNAC(G) and CTS, also bought substantial holdings, while the Swire Group holding was reduced to 44%. [37] According to the International Directory of Company Histories, the sale of a 12.5% stake of Cathay Pacific by Swire Pacific to a Chinese state-owned company was regarded "as evidence of China's sincerity in maintaining the prosperity of Hong Kong." [20]

In 1997, Cathay Pacific updated the registration numbers and flags on its fleet in conjunction with the handover of Hong Kong from the United Kingdom to China. [38] [39] On 21 May 1998, Cathay Pacific took the first delivery of the Boeing 777-300 at a ceremony in Everett. [40] On 21 September 1998, Cathay Pacific, together with American Airlines, British Airways, Canadian Airlines, and Qantas, co-founded the Oneworld airline alliance. [41] [42] Cathay Pacific temporarily took over the domestic and international operations of Philippine Airlines during its two-week shutdown from 26 September to 7 October 1998. [43] The airline was hurt by the Asian financial crisis of the late 1990s, but recorded a record HK$5 billion profit in 2000. [ citation needed ]

Transfer to Chek Lap Kok and transpolar flights Edit

On Monday, 6 July 1998, Cathay Pacific terminated flights from Kai Tak International Airport to London Heathrow Airport after over 73 years of operation. The next day, Cathay Pacific began flights from New York John F. Kennedy International Airport to the new Hong Kong International Airport at Chek Lap Kok. This flight was also the world's first nonstop transpolar flight from New York to Hong Kong. [44]

2000–2010: Industrial troubles and acquisitions Edit

The 2000s saw Cathay Pacific experience labour relations issues while completing the acquisition of Dragonair. [45]

The 49ers – employment dispute Edit

In 2001, the Hong Kong Aircrew Officers Association (HKAOA) launched a "work to rule" campaign to further its campaign for pay improvements and changes to roster scheduling practices. The action involved pilots refusing to work flights that were not scheduled on their roster. Although this alone did not cause extensive disruption, rostered pilots began to call in sick for their flights. Combined with the work to rule campaign, the airline was unable to cover all of its scheduled flights, and cancellations resulted. Cathay Pacific steadfastly refused to negotiate with the HKAOA under threat of industrial action. [46]

On 9 July 2001, reportedly following a comprehensive review of the employment histories of all its pilots, the company fired 49 of its 1,500 pilots. This group became known colloquially as "the 49ers". Nearly half of the fired pilots were captains, representing five percent of the total pilot group. Of the 21 officers of the HKAOA, nine were fired, including four of the seven union negotiators. [47]

Then-HKAOA president Captain Nigel Demery took the view that "the firing was pure intimidation, a union-bust straight up, designed to be random enough to put the fear in all pilots that they might be next, no reason given". [47] The dismissals were challenged in a number of legal proceedings, but none were reinstated. The airline later offered the 49 pilots it terminated in 2001 the chance to reapply for pilot positions with its cargo division, guaranteeing such applicants first interviews, subject to passing psychometric testing. Nineteen former employees applied and twelve were offered jobs.

On 11 November 2009, 18 of the 49ers succeeded in the Hong Kong Court of First Instance concerning their joint claims for breach of contract, breach of the Employment Ordinance, and defamation.

Judge Anselmo Reyes ruled that the airline had contravened the Employment Ordinance by dismissing the pilots without a valid reason, adding that they had been sacked primarily because of union activities. He also held that remarks by then chief operating officer Philip Chen Nanlok and current chief executive Tony Tyler after the sackings were defamatory. The judge handed the pilots a victory in their long-running legal battle, with individual awards of HK$3.3 million for defamation together with a month's pay and HK$150,000 for the sackings.

On 24 December 2010, judges Frank Stock, Susan Kwan and Johnson Lam of the Court of Appeal overturned the judgment of the lower court to the extent that the claim for wrongful termination of the contract was dismissed. The finding that Cathay Pacific wrongly sacked the 18 pilots for their union activities was upheld. The court upheld the defamation claim but reduced the damages for the defamatory comments made by Cathay Pacific management. The judges also modified the judgment awarding payment of legal costs to the pilots and instead said that they should now pay some of Cathay's costs. [48]

The leader of the 49er Plaintiffs, Captain John Warham, launched a book titled The 49ers – The True Story on 25 March 2011. [49]

The pilots were awarded leave on 26 October 2011 to take their case to the Court of Final Appeal. The matter was heard before Hon. Mr. Justices Bokhary, Chan and Ribeiro who are all Permanent Judges of the Court of Final Appeal. The matters to be decided upon by the Court concerned wrongful termination of contract and the level of damages for defamation. The case was heard by the Court of Final Appeal on 27 August 2012.

On 26 September 2012, 11 years after they were sacked, the 49ers were finally judged [50] to have won the 3 prime issues of their legal case: breach of contract, breach of the Employment Ordinance, and defamation. The Court of Final Appeal agreed with the Court of Appeal's methodology for reducing the defamation damages. However, it reinstated one month's salary for each of the 49ers.

Regarding breach of contract, [51] the overall picture leading to dismissal and events immediately after were analysed by the courts, not just the dismissal letter. Regarding the Employment Ordinance, an important aspect was that the judge defined the scope of "union activities" and its protection for workers in Hong Kong. The Court concluded: "Accordingly, most (possibly all) union-sponsored action is potentially protected by s 21B(1)(b), but if the action is not carried out "at [an] appropriate time", it is excluded from the provision". There was no challenge by Cathay Pacific to the Court of Appeal's decision to uphold the original Judge's conclusion that the statements made by Cathay Executives were defamatory of the plaintiffs.

John Warham, referring to the effect the fight has had on pilots' families, said: "In terms of human life, three people are dead because of what Cathay Pacific did to us. That's on their conscience, I hope they can live with that." [52]

Acquisition and downsizing of Dragonair Edit

On 28 September 2006, the airline underwent a shareholding realignment under which Dragonair became a wholly owned subsidiary but continued to operate under its brand. Acquiring Dragonair meant gaining more access to the restricted, yet rapidly growing, Mainland China market and more opportunities for sharing of resources. CNAC, and its subsidiary, Air China, acquired a 17.5 percent stake in Cathay Pacific, and the airline doubled its shareholding in Air China to 17.5 percent. CITIC Pacific reduced its shareholding to 17.5 percent and Swire Group reduced its shareholding to 40 percent. [53] [54] [55]

Dragonair had originally planned significant international expansion. It was already operating services to Bangkok and Tokyo, and was to have a dedicated cargo fleet of nine Boeing 747-400BCF aircraft by 2009 operating to New York, Los Angeles, Chicago, San Francisco and Columbus. [56] It had also acquired three Airbus A330-300 aircraft to commence services to Sydney and Seoul. [57]

Following the acquisition by Cathay Pacific, Dragonair's proposed expansion plans underwent a comprehensive route compatibility analysis with the Cathay network to reduce duplication. Dragonair services to Bangkok and Tokyo were terminated, and new services launched to Sendai, Phuket, Manila, and Kathmandu. With the merging of similar departments at the two previously separate airlines, some Dragonair staff have had their employment contracts transferred to Cathay Pacific, except Dragonair Pilots and Cabin Crew and others made redundant due to the efficiencies gained in the merger. This resulted in an approximately 37 percent decrease in the amount of staff contractually employed by Dragonair. [ citation needed ]

In January 2016, Cathay Pacific announced it was rebranding Dragonair as Cathay Dragon. [58]

On 21 October 2020, Cathay Pacific announced that it would shut down all operations of Cathay Dragon and merge it with its parent company due to the lack of customers and heavy economic problems brought by the COVID-19 pandemic. This merger marked the end for the subsidiary carrier after 35 years of operations. [59] Cathay Pacific and its wholly owned subsidiary, HK Express, would take over Cathay Dragon's existing routes. [60]

Economic challenges Edit

To celebrate the airline's 60th anniversary in 2006, a year of roadshows named the "Cathay Pacific 60th Anniversary Skyshow" was held where the public could see the developments of the airline, play games, meet some of the airline staff, and view vintage uniforms. Cathay Pacific also introduced anniversary merchandise and in-flight meals served by restaurants in Hong Kong in collaboration with the celebrations. [61]

In June 2008, Cathay Pacific entered into a plea bargain with the United States Department of Justice in respect of antitrust investigations over air cargo price-fixing agreements. It was fined US$60 million. The airline has subsequently set up an internal Competition Compliance Office, reporting to chief operating officer John Slosar, to ensure that the Group complies with all relevant competition and antitrust laws in the jurisdiction in which it operates. The breaches for which Cathay Pacific Cargo were being investigated in the US were not illegal under Hong Kong competition law. [62] [63]

In September 2008, three of Cathay Pacific's top ten global accounts, Lehmann Brothers, AIG and Merrill Lynch, hit financial trouble. [64]

In March 2009, the airline reported a record full-year loss of HK$8.56 billion for 2008, which was also the carrier's first since the 1997 Asian Financial Crisis. The record loss included fuel-hedging losses of HK$7.6 billion and a HK$468 million charge for a price-fixing fine in the US It had to scrap its final dividend. The hedging losses were a result of locking in fuel prices at higher than the prevailing market price. As of the end of 2008, Cathay Pacific has hedged about half of its fuel needs until the end of 2011. The airline at the time estimated that it would face no further cash costs from the hedges if the average market price stood at US$75, enabling it to recoup provisions it made in 2008. [65]

The flattening out of fuel prices resulted in Cathay Pacific recording a paper fuel hedging gain for its half-year reports for 2009. However, as a result of the global economic situation, the Group reported an operating loss. Given the current economic climate, and in line with the steps being taken by other major airlines around the world, the airline has undertaken a comprehensive review of all its routes and operations. This has resulted in frequencies being reduced to certain destinations, ad hoc cancellations on other routes, deferred capital expenditure, parked aircraft and introduced a Special Leave Scheme for staff to conserve money. [66] According to CEO Tony Tyler, the yield from passengers was "hugely down" and the airline had lost "a lot of premium traffic". He noted that it could take 20 passengers in economy to make up for the lost revenue of one fewer first class passenger flying to New York from Hong Kong. [67]

In 2010, the airline set another record high profit, amounting to HK$14.05 billion despite record losses set in the same decade. At the same time, Cathay Pacific had taken delivery of several new aircraft types, including the Airbus A330-300 and Boeing 777-300ER. [68] Tony Tyler left his position as CEO at the airline on 31 March 2010 to pursue his new job at the IATA. Chief operating officer John Slosar had succeeded as the new CEO. [69] In addition, New Zealand's Commerce Commission had dropped charges against Cathay Pacific concerning the air cargo price-fixing agreements. [70] In 2014, the airline underwent the largest network expansion in recent years which included the addition of links to Manchester, Zurich and Boston.

On 8 October 2016, Cathay Pacific retired their last passenger Boeing 747 (a 747-400 with reg B-HUJ) with a farewell scenic flight around Hong Kong after over 35 years of service of the type. Cathay operated the 747 since August 1979, when it was inaugurated on services to Australia. [71]

During the first half of 2016, Cathay Pacific's passenger yields fell 10 per cent, to the lowest in seven years as competing airlines from Mainland China increased direct service to the U.S. and Europe, hurting the company's revenue from its Hong Kong hub. [72] In October, Cathay Pacific scrapped its profit forecast for the second half of the year, less than two months after its issuance. [73]

From 15 September 2016, Cathay Pacific decided to reintroduce fuel surcharge on many flights after its half-year net profits dropped over 80% and it suffered HK$4.5 billion loss from wrong bets on fuel prices. [74] As of September 2016, Oil prices were halved from 2014 and stayed below US$50 a barrel. [74]

2018 data breach Edit

In 2018, the airline discovered a data breach. [75] Data of around 9.4 million passengers was compromised during the breach, with 860,000 passport numbers, 245,000 Hong Kong identity card numbers, 403 expired credit card numbers, and 27 credit card numbers without CVV being accessed. However, no passwords were stolen. The breach was suspected in March 2018, but was confirmed only in May 2018. [76] [77] In March 2020, the company was fined £500,000 (U.S. $639,600) by the British Information Commissioner's Office (ICO) and avoided the heftier penalty of U.S. $564 million under the European Union's GDPR-derived data privacy laws, which were not in force during the discovery of the breach. [78]

2017–2019 transformation Edit

Under new leadership, the airline started to transform its business after suffering from 2 years of consecutive loss. The strategy focuses on 5Ps – Places, Planes, Product, People, and Productivity to find new sources of revenue, deliver more value to its customers and improve efficiency and productivity. [79] [80]

The airline restructured its organization to be more agile and faster in decision making as well as responding to customers' needs. It has also launched 13 new routes since 2017, introduced a wide range of changes to its service, including bringing back hot meals on its most busy route between Hong Kong and Taipei, [81] designed an inflight menu that features famous Hong Kong dishes [82] served in all cabins, and revamped its Business Class service proposition [83] to provide more choice, more personalization, better presentation and improved quality in its food and beverages offerings.

The airline has also invested significantly in other hard product and digital offerings such as an upgraded website, new or refurbished lounges across its network, including the first airline lounge yoga studio [84] at The Pier – Business in Hong Kong. Wifi was introduced in 2017 and will be retrofitted across its fleet by 2020. [85]

In February 2019, the airline issued a profit alert to the Hong Kong Stock Exchange indicating a profit of HK$2.3 billion for the 2018 financial year, signalling early signs of success of its transformation. [86]

Acquisition of HK Express Edit

On 27 March 2019, Cathay Pacific officially announced it would acquire HK Express, the only low-cost carrier in Hong Kong, citing to "expect synergies in generating a new business model and is a practical way to support long-term development and to enhance competitiveness". The transaction takes Cathay Pacific HK$4.93 billion total. The transaction is closed in July 2019 and HK Express has become Cathay Pacific's wholly owned subsidiary. [87] [88]

Hong Kong protests and COVID-19 Edit

During the 2019–20 Hong Kong protests, Cathay Pacific employees participated in protests at Hong Kong International Airport. The Beijing government, which is a shareholder in Cathay Pacific, ordered Cathay to suspend any employees who participated in the protest. Cathay chairman, John Slosar, responded saying, "We employ 27,000 staff in Hong Kong doing all sorts of different jobs . we certainly wouldn't dream of telling them what they have to think about something." [89] Cathay Pacific later suspended a pilot who was arrested during a protest, and CEO Rupert Hogg declared his support of the government, and reiterated that employees who violated the company's code of conduct could be dismissed. [90] On 16 August, Hogg resigned due to "intense criticism" from Chinese authorities as a result of Cathay staff participating in the protests. [91] "Chief customer and commercial officer", Paul Loo, also resigned. [92] By late September, Cathay Pacific and Cathay Dragon had terminated the employment of 31 aviation professionals or forced their resignations on the basis of their participation in protests or expressions of support for them. [93] [94]

Cathay Pacific reduced international flights during the COVID-19 pandemic, which negatively impacted the aviation industry and flight demands, while also causing travel bans globally. 96% of flights have already been slashed for the months of March, April and May, and the group's subsidiary HKExpress is currently suspending all flight operations from 23 March to 30 April 2020, due to reduced demand. [95] At one point during the crisis, only 582 passengers flew with Cathay Pacific in an entire day. [96]

In December 2020, the company said that it is expecting losses in the second half higher than the losses of the first half due to the low demand, restructuring charges and impairments on its fleet. [97]

In 2021, the company recorded a record annual loss of $2.8 billion for 2020 and that is due to the restrictions of the COVID-19 pandemic. [98] It was also announced that the company would cut an additional 8,500 jobs. [99]

On April 22, 2021, the company began their job cuts by closing their Canada Pilot base, on the same day they began consultation with pilots on Australia and New Zealand Pilot bases regarding base closure in those jurisdictions. Pilots with the right to live and work in Hong Kong are offered employment, however those without the right to live and work in Hong Kong are to face redundancy. On the same day, they announced that they will review bases in Europe and USA later in the year. [100]

On May 12, 2021, the company announced the closing of their Frankfurt Pilot base. Around 50 pilots' jobs are at risk. As with the Canada base closed announced 2 and a half weeks earlier, pilots with the right to live and work in Hong Kong will be offered jobs while those without the right to live and work in Hong Kong will face redundancy. [101]

In June 2021, the company said that losses in 1H 2021 are expected to be lower than US$1.27 billion in 2020, due to cost-saving measures and strong demand for cargo flights.

Recapitalization and government bailout Edit

On 9 June 2020, Cathay Pacific, Swire Pacific and Air China halted stock trade pending the announcement. On 10 June, Cathay Pacific and the Government of Hong Kong jointly announced a HK$39 Billion recapitalization plan and rescue package for Cathay Pacific. [102] In the rescue package, the Government of Hong Kong will be issued HK$19.5 Billion dividend-paying preference shares and HK$1.95 billion of warrants, giving it 6% stake. The stake of the three major stakeholders, Swire Pacific, Air China and Qatar Airways will fall to 42%, 28% and 9.4% due to the government stake. Also, Cathay Pacific will receive a HK$7.8 billion bridging loan and the Government would have the right to appoint two observers on Cathay's board. Finance Secretary of HKSAR Government, Paul Chan, said "It is not our intention to become a long term shareholder of Cathay Pacific." [103]

Cathay Pacific's head office, Cathay City, is located at Hong Kong International Airport. [2] Cathay City was scheduled to be built in increments between April and September 1998. [104] The headquarters opened in 1998. [105] Previously the airline's headquarters were at the Swire House, which was a complex in Central named after the airline's parent company. [106]

Subsidiaries and associates Edit

Cathay Pacific has diversified into related industries and sectors, including ground handling, aviation engineering, inflight catering. [107]

Companies with Cathay Pacific Group stake include:

Company Type Principal activities Incorporated in Group's Equity Shareholding
Air China Corporate Airline China 20% [108]
Air China Cargo Joint Venture Cargo airline China 49%** [108]
AHK Air Hong Kong Limited Subsidiary Cargo airline Hong Kong 100% [108]
Airline Property Limited Subsidiary Property Investment Hong Kong 100% [108]
Airline Store Property Limited Subsidiary Property Investment Hong Kong 100% [108]
Asia Training Property Limited Subsidiary Property Investment Hong Kong 100% [108]
Asia Miles Limited Subsidiary Travel Reward Hong Kong 100% [108]
Cathay Holidays Limited Subsidiary Tour Operator Hong Kong 100% [108]
Cathay Pacific Aero Limited Subsidiary Financial Services Hong Kong 100% [108]
Cathay Pacific Aircraft Lease Finance Limited Subsidiary Aircraft Leasing Hong Kong 100% [108]
Cathay Pacific Aircraft Services Limited Subsidiary Aircraft Acquisition Isle of Man 100% [108]
Cathay Pacific Catering Services (HK) Limited Subsidiary Catering services Hong Kong 100% [108]
Cathay Pacific MTN Financing Limited Subsidiary Financial services Cayman Islands 100% [108]
Cathay Pacific Services Limited Subsidiary Cargo Hong Kong 100% [108]
Cebu Pacific Catering Services Inc. Joint Venture Airline catering Philippines 40% [108]
Dell Fresh Limited Subsidiary Catering Hong Kong 100% [108]
Ground Support Engineering Limited Joint Venture Airport ground engineering support and equipment maintenance Hong Kong 50% [108]
Global Logisticcs System HK Company Limited - Air Cargo Computing Hong Kong 95% [108]
Guangzhou Guo Tai Information Processing Company Limited Subsidiary Information processing China 100% [108]
HAECO ITM Ltd. Joint Venture Inventory technical management services Hong Kong 30% [108]
Hong Kong Airport Services Limited Subsidiary Ground handling Hong Kong 100% [108]
Hong Kong Aviation and Airport Services Limited Subsidiary Property Investment Hong Kong 100% [108]
Hong Kong Express Airways Subsidiary Airline Hong Kong 100% [109]
LSG Lufthansa Service Hong Kong Limited Airline catering Hong Kong 32% [108]
Shanghai International Airport Services Co., Limited Joint Venture Ground handling China 25% [108]
Snowdon Limited Subsidiary Financial services Hong Kong 100% [108]
Troon Limited Subsidiary Financial services Hong Kong 100% [108]
Vogue Laundry Service Limited Subsidiary Laundry and Dry Cleaning Hong Kong 100% [108]

**Shareholding held through subsidiary at 25%, another 24% held through an economic interest with total holding at 49%

Livery Edit

Before November 1994, all Cathay Pacific aircraft used a "green lettuce" livery and carried the British flag on the empennage. After the handover, aircraft carry the Brand Hong Kong logo and with HONG KONG or in Chinese 香港 under or beside the Brand Hong Kong logo instead of using the Hong Kong Special Administrative Region (HKSAR) flag. The HKSAR flag has never appeared on any aircraft.

All Cathay Pacific aircraft carry the following livery, logos and trademarks: the "brushwing" livery on the body and on the vertical stabiliser, introduced in the early 1990s, and was first deployed on a Boeing 747-400 (VR-HOT, re-registered as B-HOT), ahead of the launch of Airbus A340 service for Cathay Pacific. It also features the "Asia's world city" brandline, the Brand Hong Kong logotype and the dragon symbol the Oneworld logo and the Swire Group logo. [110] [111] [112]

The brushwing logo consists of a calligraphic stroke against a green background the stroke is intended to appear like the wing of a bird. The previous logo, consisting of green and white stripes, was in place from the early 1970s until 1994. [113]

In November 2015, the airline revealed a refreshed version of its previous livery, featuring a simpler paint scheme while maintaining their trademark brushwing on an all-green tail. [114] It was first unveiled on a Boeing 777-300ER (B-KPM), in preparation for the delivery of the first Airbus A350 for Cathay Pacific. [115] The second aircraft was a freighter aircraft, Boeing 747-400ERF (B-LIA).

Senior leadership Edit

  • Chairman: Patrick Healy (since November 2019)
  • Chief Executive: Augustus Tang (since August 2019)

List of former chairmen Edit

    (1948–1952) (1952–1957) (1957–1964) (1973–1980) (1980–1984)
  1. Michael Miles (1984–1988)
  2. David Gledhill (1988–1992)
  3. Peter Sutch (1992–1999) (1999–2005)
  4. David Turnbull (2005–2006) (2006–2014) (2014–2019)

List of former chief executives Edit

chief executive officers were referred to as Managing Directors before 1 July 1998.

    (1946–1948) [116][117]
  1. M. S. Cumming (1948–1950) [118] (1950–1957) (1957–1958) [119][120]
  2. W. B. Rae-Smith (1958–1960) (1960–1961 second term) (1961–1971) [119] (1971–1978)
  3. Michael Miles (1979–1984)
  4. Peter Sutch (1984–1992) (1992–1996)
  5. David Turnbull (1996–2005) (2005–2007)
  6. Tony Tyler (2007–2011) (2011–2014)
  7. Ivan Chu (2014–2017)
  8. Rupert Hogg (2017–2019)

Cathay Pacific serves 88 destinations (including cargo), but not including codeshare in 46 countries and territories on five continents, with a well-developed Asian network. The airline serves many gateway cities in North America and Europe, with easy connections with its Oneworld and codeshare partners, American Airlines and British Airways via Los Angeles and London, respectively. Also, the airline serves ten French cities via a codeshare partnership with French national rail operator, SNCF, from Paris.

Codeshare agreements Edit

Cathay Pacific has codeshare agreements with the following airlines: [121] [122]

The airline also has a codeshare agreement with French high speed trains (SNCF) from TGV station at Paris-Charles de Gaulle Airport to ten French cities. [131] [132] as well as codeshare agreement with ferry operators – Cotai Water Jet and Chu Kong Passenger Transport Co., Ltd to connect passengers from Hong Kong to Macao, Zhuhai, Shenzhen, Shekou and Guangzhou in the Greater Bay Area. In addition, there is a codeshare agreement with Bahrain Limo for bus services between Bahrain and Dammam.

Cathay Pacific operates narrow-body, wide-body, twin-engine commercial fleet composed of Airbus A320, Airbus A321, Airbus A321neo, Airbus A330, Airbus A350 and Boeing 777 aircraft [133] and a Boeing 747 cargo fleet. [6] The airline also has more Airbus A321neo, Airbus A350 and Boeing 777X aircraft on order.

Cathay Pacific has two loyalty programs: The loyalty program Marco Polo Club and Asia Miles, the travel reward program. Members of Marco Polo are automatically enrolled as Asia Miles members.

Marco Polo Club Edit

The Marco Polo Club is divided into four tiers, Green (entry level), Silver, Gold, and Diamond, based on the member's past travel. A joining fee of US$100 is applicable for a Marco Polo Club membership. Members earn Club Points on eligible fare classes with Cathay Pacific and Oneworld member airlines. These are used to calculate the member's eligibility for membership renewal, upgrade or downgrade during the membership year. Higher-tiered members are provided with increased travel benefits such as guaranteed Economy Class seat, additional baggage allowance, priority flight booking and airport lounge access. The Marco Polo Club membership is terminated after 12 months of inactivity or failure to meet minimum travel criteria as outlined in the membership guide and will be downgraded to Asia Miles member. [134] [135]

The Green tier is the entry level to the Marco Polo Club. Benefits include dedicated 24-hour club service line for flight reservations, designated Marco Polo check-in counters, excess baggage allowance and lounge access redemption, and priority boarding. One Business Class lounge voucher will be issued for the member or their travelling companion at reaching 200 Club Points Members are required to earn 20 Club Points or pay US$100 for membership renewal. [136]

Silver tier level is achieved or retained when the member earns 300 Club Points during the membership year. Additional benefits for Silver Card members include advanced seat reservations, priority waitlisting, Business Class check-in counters, 10 kg (22 lb) extra baggage allowance, priority baggage handling, and Business Class lounge access when flying Cathay Pacific operated flights. Additionally, members are eligible to use the Frequent Visitor e-Channels for seamless self-service immigration clearance at Hong Kong International Airport. At 450 Club Points, members will be issued two Business Class lounge vouchers for their travelling companions. Also, members are entitled to apply for at most three Membership Holidays in their lifetime, retaining their status for one year for each application. [ citation needed ]

Marco Polo Club Silver tier status is equivalent to Oneworld Ruby tier status, which entitles members to Oneworld Ruby benefits when travelling on a Oneworld member airline. [136] [137]

Gold tier level is achieved or retained when the member earns 600 Club Points during the membership year. Additional benefits for Gold Card members includes a guaranteed Economy Class seat on Cathay Pacific flights booked 72 hours before departure, 15 kg (33 lb) or one piece of extra baggage allowance, Business Class lounge access with one accompanying guest when flying Cathay Pacific and Oneworld-operated flights and arrival lounge access when flying Cathay Pacific-operated and marketed flights. Two Business Class lounge vouchers will be issued for their travelling companions or members on their Asia Miles Redemption List at reaching 800 Club Points. At reaching 1000 Club Points, four Cabin Upgrade vouchers (for Cathay Pacific-operated short-haul or medium-haul routes) will be issued to members and their travelling companions. [ citation needed ]

Marco Polo Club Gold tier status is equivalent to Oneworld Sapphire tier status, which entitles members to Oneworld Sapphire benefits when travelling on a Oneworld member airline. [136]

The second-highest tier in the Marco Polo Club. Diamond tier level is achieved or retained when the member earns 1200 Club Points during the membership year. Additional benefits for Diamond Card members include top priority waitlisting, guaranteed Economy Class or Business Class seat on Cathay Pacific flights booked 24 hours before departure, First Class check-in counters, 20 kg (44 lb) or one piece of extra baggage allowance, First Priority baggage handling, First Class lounge access with two guests when flying Cathay Pacific-operated flights, one guest when flying Oneworld operated flights and Business Class lounge access with two guests when flying on any airline. At 1400 Club Points, members will be issued with two First or Business lounge vouchers for their travelling companions or members on their Asia Miles Redemption List. At 1600 Club Points, four Cabin Upgrade vouchers (for any Cathay Pacific-operated routes) will be issued to members, travelling companions and members on their Asia Miles Redemption List. At 1800 Club Points, members can nominate one member for Marco Polo Gold tier membership. [ citation needed ]

Marco Polo Club Diamond tier status is equivalent to Oneworld Emerald tier status, which entitles members to Oneworld Emerald benefits when travelling on a Oneworld member airline. [136]

The highest tier in the Marco Polo Club. Diamond Plus tier level offered annually to the top one percent (measured by revenue, not flight miles) of Diamond members worldwide "in recognition of their exceptional and consistent travel performance and their contribution to Cathay Pacific." Diamond Plus and Diamond members are "considered in the same tier in every aspect". However, Diamond Plus get extra perks consisting of "Nomination of one companion to the Diamond tier", and "access to Cathay Pacific First Class lounges regardless of which airline they are flying". Marco Polo Club Diamond Plus tier status is equivalent to Oneworld Emerald tier status, which entitles members to Oneworld Emerald benefits when travelling on a Oneworld member airline. [138]

Asia Miles Edit

Asia Miles is a loyalty and frequent-flyer program where members can earn Asia Miles with more than 500 partners in 9 categories: Airlines, Hotels, Finance & Insurance, Dining & Banquets, Retail, Travel & Leisure, Cars & Transport, Telecoms and Professional Services. Members can also earn miles when shopping online through iShop which offers a variety of products and brands. Members can use the miles to redeem travel, electronic items, culinary items, concert tickets, and other lifestyle awards. It was named "Best Frequent Flyer Program" at the 2011 Business Traveller Asia-Pacific Travel Awards ceremony. [139]

Ground handling Edit

Beginning in 2007, Cathay Pacific launched more methods to check in for flights. Among them were self-check-in using a kiosk at Hong Kong International Airport and other select destinations and checking in via a mobile phone. Cathay Pacific also launched a mobile application on App Store and Google Play, formerly named CX Mobile. Passengers can use the application to check flight arrivals and departures, check in for their flights and read about the destinations they are flying to using City Guides. The app has become a hit with passengers, making Cathay Pacific one of the industry leaders in offering mobile services to users of smartphones. [140] [141]

Cathay Pacific is also now following a trend among many airlines to improve its brand image to customers and shareholders with social media, and is ranked fourth worldwide. [142] The airline now uses a range of social media tools including Facebook, Flickr, Twitter, Instagram, YouTube and blogging to share ideas with customers. [143] In addition, it has launched a virtual tour to enable passengers to experience Cathay Pacific's new cabins and services without having to step aboard the aircraft. [144]

On 4 January 2011, the cargo division of the airline, Cathay Pacific Cargo, became the first airline operating out of Hong Kong to fully switch to e-air waybill. This eliminates the need for all paper documents when issuing air waybills. The International Air Transport Association (IATA) selected nine countries and territories and airlines in which to run the e-AWB pilot program, including Hong Kong and Cathay Pacific. [145]

Cabin Edit

First class Edit

First Class is available solely on board select Boeing 777-300ER aircraft, and features 6 seats in a 1-1-1 configuration. The first-class seats can be converted into fully lie-flat beds measuring 36 in × 81 in (91 cm × 206 cm). The seats include a massage function, a personal closet, an ottoman for stowage or guest seating, and adjustable 18.5 in (47 cm), HD personal televisions (PTV). First class passengers are welcome to use Oneworld or Cathay Pacific first class lounges at their departure airport. [146] [147] [148]

Business class Edit

Cathay Pacific introduced a new Business class seat in 2011, featuring reverse herringbone seating in a 1-2-1 configuration. Each seat converts into a fully flat bed of length 82 inches (208 cm), with a width of up to 21 inches (53 cm). Each seat features a small enclosed side cabinet, and an adjustable 18.5 in (47 cm( personal television. [149] In 2016, upon delivery of brand new Airbus A350s, Cathay Pacific introduced a refreshed reverse herringbone seat designed by Porsche Design, with HD personal televisions and additional enclosed storage space on the side. [150]

The new Regional Business Class is provided on Cathay Pacific's regionally configured Boeing 777s (excluding the 777-300ER) and selected Airbus A330-300s. Regional Business Class seats have 21 in (53 cm) width and recline to 47 in (120 cm) of pitch and feature electrical recline and leg rest. A 12 in (30 cm) PTV is located in the seat back offers AVOD. All business class passengers are allowed to use Oneworld or Cathay Pacific business class lounges prior to departure. [151] [152] [153]

Premium economy class Edit

Cathay Pacific introduced a Premium economy Class in March 2012. [154] The seat pitch is 38 inches – six inches more than Economy Class – and the seat itself is wider and have a bigger recline. It has a large meal table, cocktail table, footrest, a 10.6-inch personal television, an in-seat power outlet, a multi-port connector for personal devices, and extra personal storage space. The Premium Economy Class seat offers a higher level of comfort with more living space in a separate cabin before the Economy Class zone.

In 2016, on delivery of the Airbus A350-900 fleet, Cathay Pacific introduced a new Premium Economy seat, which features a 12.1 in (31 cm) HD PTV, and improved pitch of 40 inches (102 cm). The new seats are configured in a 2-4-2 configuration, with a width of 18.5 in (47 cm). [155]

Air safety incidents for Cathay Pacific

AeroInside has currently 82 articles available for reading involving an aircraft from Cathay Pacific. The articles cover air safety incidents for Cathay Pacific, Cathay Pacific airplane accidents and other occurrences.

If you want to know how many Cathay Pacific planes have crashed or if there has been a Cathay Pacific plane crash at all, you'll find out below. Have a look at the recent safety record of Cathay Pacific.

Cathay A333 at Hong Kong on Apr 13th 2010, engine stuck at high thrust

In October 2020 the European Aviation Safety Agency (EASA) released their Safety Information Bulletin SIB 2018-10R1 addressing the events on board of&hellip

Cathay Pacific B773 at Hong Kong on Mar 31st 2020, cleared for runway 07L approached 07R and went around

A Cathay Pacific Boeing 777-300, registration B-KQM performing flight CX-252 (dep Mar 30th) from London Heathrow,EN (UK) to Hong Kong (China), was&hellip

Cathay Pacific B773 near Vancouver on Feb 1st 2020, fumes in cockpit and cabin

A Cathay Pacific Boeing 777-300, registration B-KPQ performing flight CX-865D from Vancouver,BC (Canada) to Hong Kong (China) with no passengers and&hellip

Cathay Pacific B748 at Brisbane on Jan 21st 2020, asymmetric flaps

A Cathay Pacific Boeing 747-8 freighter, registration B-LJE performing flight CX-2022 from Melbourne,VI to Brisbane Toowoomba,QL (Australia), was on&hellip

Cathay Pacific B773 near Nagoya on Oct 25th 2019, turbulence injures 4 cabin crew

A Cathay Pacific Boeing 777-300, registration B-HNN performing flight CX-532 from Hong Kong (China) to Nagoya (Japan) with 125 people on board, was&hellip

Cathay B773 at Hong Kong on Aug 28th 2019, engine overheat

A Cathay Pacific Boeing 777-300, registration B-KPT performing flight CX-830 from Hong Kong (China) to New York JFK,NY (USA), was climbing out of&hellip

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Cathay Pacific A359 near Nagoya on Jun 14th 2019, hydraulic failure

A Cathay Pacific Airbus A350-900, registration B-LRV performing flight CX-530 from Tapei (Taiwan) to Nagoya (Japan) with 198 people on board, was&hellip

Cathay Pacific A359 near Darwin on May 24th 2019, engine shut down in flight

A Cathay Pacific Airbus A350-900, registration B-LRJ performing flight CX-105 from Hong Kong (China) to Melbourne,VI (Australia), was enroute at&hellip

Cathay Pacific A359 near Hong Kong on Feb 21st 2019, captain incapacitated

A Cathay Pacific Airbus A350-900, registration B-LRR performing flight CX-170 from Perth,WA (Australia) to Hong Kong (China) with 270 passengers and&hellip

Cathay Pacific B773 near Hong Kong on Jan 26th 2019, captain incapacitated

A Cathay Pacific Boeing 777-300, registration B-HNP performing flight CX-583 from Sapporo (Japan) to Hong Kong (China) with 348 passengers and 16&hellip

Cathay Pacific A333 near Shanghai on Apr 20th 2019, lightning strike

A Cathay Pacific Airbus A330-300, registration B-HLT performing flight CX-360 from Hong Kong to Shanghai Pudong (China), was enroute over southern&hellip

Cathay Pacific A359 at Hong Kong on Apr 19th 2019, problem with landing gear on departure

A Cathay Pacific Airbus A350-900, registration B-LRF performing flight CX-113 from Hong Kong (China) to Auckland (New Zealand), was climbing out of&hellip

Cathay Pacific A333 at Jakarta on Mar 22nd 2019, hydraulic failure

A Cathay Pacific Airbus A330-300, registration B-LBC performing flight CX-770 from Jakarta (Indonesia) to Hong Kong (China), was climbing out of&hellip

Cathay Pacific B773 at Auckland on Jan 10th 2019, bird strikes

A Cathay Pacific Boeing 777-300, registration B-KQR performing flight CX-198 from Auckland (New Zealand) to Hong Kong (China), was climbing out of&hellip

Cathay Pacific B773 at Toronto on Dec 6th 2018, rejected takeoff

A Cathay Pacific Boeing 777-300, registration B-KQB performing flight CX-829 from Toronto,ON (Canada) to Hong Kong (China), was accelerating for&hellip

Cathay Pacific A333 at Hong Kong on Feb 1st 2018, engine shut down in flight

A Cathay Pacific Airbus A330-300, registration B-HLN performing flight CX-913 from Hong Kong (China) to Manila (Philippines) with 271 people on&hellip

Cathay Pacific B744 at Delhi on Jul 27th 2015, parts of flap separated from aircraft during landing roll

A Cathay Pacific Boeing 747-400 freighter, registration B-HUL performing freight flight CX-3217 from Hong Kong (China) to Delhi (India) with 2 crew,&hellip

Cathay Pacific A359 at Copenhagen on Sep 24th 2018, lightning strike

A Cathay Pacific Airbus A350-900, registration B-LRK performing flight CX-227 from Hong Kong (China) to Copenhagen (Denmark), was on approach to&hellip

Cathay Pacific A333 at Hong Kong on Sep 10th 2018, operational problem with the landing gear

A Cathay Pacific Airbus A330-300, registration B-LAQ performing flight CX-332 from Hong Kong to Beijing (China), was in the initial climb out of Hong&hellip

Cathay Pacific A359 over Indonesia on Aug 1st 2018, engine problem

A Cathay Pacific Airbus A350-900, registration B-LRI performing flight CX-171 from Hong Kong (China) to Perth,WA (Australia) with 256 people on&hellip

Cathay Pacific A359 near Dublin on Jul 28th 2018, nose wheel steering fault

A Cathay Pacific Airbus A350-900, registration B-LRX performing flight CX-301 from Hong Kong (China) to Dublin (Ireland), was descending towards&hellip

Cathay Pacific A359 near Manchester on Jul 20th 2018, hydraulic leak

A Cathay Pacific Airbus A350-900, registration B-LRB performing flight CX-219 from Hong Kong (China) to Manchester,EN (UK), was descending towards&hellip

Cathay A359 at Hong Kong on Feb 10th 2018, nose wheel steering failure

A Cathay Pacific Airbus A350-900, registration B-LRU performing flight CX-899 (dep Feb 9th) from Newark,NJ (USA) to Hong Kong (China), was on&hellip

Cathay Pacific B773 near Urumqi on Oct 24th 2017, engine shut down

A Cathay Pacific Boeing 777-300, registration B-KPG performing flight CX-260 (dep Oct 23rd) from Paris Charles de Gaulle (France) to Hong Kong&hellip

Cathay A359 near Manila on Oct 9th 2017, turbulence injures 7

A Cathay Pacific Airbus A350-900, registration B-LRS performing flight CX-157 from Hong Kong (China) to Brisbane,QL (Australia) with 264 passengers&hellip

Cathay Pacific A333 near Adelaide on Sep 20th 2017, engine failure

A Cathay Pacific Airbus A330-300, registration B-LAG performing flight CX-173 (dep Sep 19th) from Hong Kong (China) to Adelaide,SA (Australia) with&hellip

Cathay Pacific B744 at Hong Kong on Jun 19th 2017, gear problem after departure

A Cathay Pacific Boeing 747-400 freighter, registration B-LIA performing freight flight CX-3290 from Hong Kong (China) to Anchorage,AK (USA), was&hellip

Cathay Pacific B773 near Lanzhou on May 21st 2017, cracked windshield

A Cathay Pacific Boeing 777-300, registration B-KPB performing flight CX-253 from Hong Kong (China) to London Heathrow,EN (UK) with 270 passengers,&hellip

Cathay Pacific A333 at Hyderabad on May 21st 2017, bird strike

A Cathay Pacific Airbus A330-300, registration B-HLR performing flight CX-646 from Hyderabad (India) to Hong Kong (China) with 244 people on board,&hellip

Cathay Pacific B773 over East China Sea on Feb 10th 2017, fuel leak

A Cathay Pacific Boeing 777-300, registration B-KQQ performing flight CX-893 from San Francisco,CA (USA) to Hong Kong (China), was enroute at FL360&hellip

Cathay Pacific A333 at Hong Kong on Mar 6th 2017, engine problem

A Cathay Pacific Airbus A330-300, registration B-LAN performing flight CX-9993 from Hong Kong to Zhuhai (China) with just flight crew, was climbing&hellip

Cathay Pacific B773 at Vancouver on Feb 4th 2017, poor braking action, lightning strike

A Cathay Pacific Boeing 777-300, registration B-KPL performing flight CX-888 (dep Feb 5th) from Hong Kong (China) to Vancouver,BC (Canada), was on&hellip

Cathay Pacific B773 near Novosibirsk on Nov 23rd 2016, cargo smoke indication

A Cathay Pacific Boeing 777-300, registration B-KPU performing flight CX-250 from London Heathrow,EN (UK) to Hong Kong (China) with 214 passengers&hellip

Cathay Pacific A333 at Osaka on Nov 13th 2016, rejected takeoff

A Cathay Pacific Airbus A330-300, registration B-LAL performing flight CX-595 from Osaka Kansai (Japan) to Hong Kong (China), was accelerating for&hellip

Cathay Pacific A333 near Hong Kong on Aug 26th 2016, windshield cracked in turbulence

A Cathay Pacific Airbus A330-300, registration B-LBJ performing flight CX-312 from Hong Kong to Beijing (China), was climbing out of Hong Kong when&hellip

Cathay Pacific A333 near Bangkok on Aug 14th 2016, smoke in cockpit and cabin

A Cathay Pacific Airbus A330-300, registration B-HLW performing flight CX-755 from Hong Kong (China) to Bangkok (Thailand), was descending towards&hellip

Cathay A333 at Hong Kong on Aug 5th 2016, gear indication

A Cathay Pacific Airbus A330-300, registration B-HLV performing flight CX-654 from Bangkok (Thailand) to Hong Kong (China) with 285 people on board,&hellip

Cathay B773 over Austria and Hungary on Jul 30th 2016, loss of communication leads to intercept

A Cathay Pacific Boeing 777-300, registration B-KPF performing flight CX-382 from Zurich (Switzerland) to Hong Kong (China), was enroute at FL310&hellip

Cathay B773 at Hong Kong on Jul 13th 2016, hydraulic leak

A Cathay Pacific Boeing 777-300, registration B-KPH performing flight CX-883 (dep Jul 11th) from Los Angeles,CA (USA) to Hong Kong (China) with 254&hellip

Cathay B773 near Minsk on Jul 11th 2016, suspected fuel leak

A Cathay Pacific Boeing 777-300, registration B-KQY performing flight CX-270 from Amsterdam (Netherlands) to Hong Kong (China), was enroute at FL330&hellip

Cathay A333 near Hong Kong on Jun 11th 2016, problems with fly by wire system

A Cathay Pacific Airbus A330-300, registration B-HLF performing flight CX-412 from Hong Kong (China) to Seoul (South Korea) with 314 people on board,&hellip

Cathay B773 near Chongqing on Apr 23rd 2016, engine problem

A Cathay Pacific Boeing 777-300, registration B-KQH performing flight CX-255 from Hong Kong (China) to London Heathrow,EN (UK) with 248 people on&hellip

Cathay B773 at Hong Kong on Apr 12th 2016, security alert, problem with inflight entertainment system

A Cathay Pacific Boeing 777-300, registration B-KPQ performing flight CX-379 from Hong Kong (China) to Dusseldorf (Germany) with 269 passengers and&hellip

Cathay B748 near Osaka on Apr 6th 2016, engine problem

A Cathay Pacific Boeing 747-800 freighter, registration B-LJG performing freight flight CX-92 from Hong Kong (China) to Anchorage,AK (USA), was&hellip

Cathay A333 near Hong Kong on Apr 6th 2016, hydraulic problems

A Cathay Pacific Airbus A330-300, registration B-HLM performing flight CX-469 from Taipei (Taiwan) to Hong Kong (China) with 320 people on board, was&hellip

Cathay B773 over Black Sea on Mar 1st 2016, engine shut down in flight

A Cathay Pacific Boeing 777-300, registration B-KPX performing flight CX-234 from Milan Malpensa (Italy) to Hong Kong (China), was enroute at FL330&hellip

Cathay B773 near Dusseldorf on Feb 13th 2016, engine shut down in flight

A Cathay Pacific Boeing 777-300, registration B-KPF performing flight CX-379 from Hong Kong (China) to Dusseldorf (Germany), was enroute at FL380&hellip

Cathay Pacific A333 at Delhi on Dec 19th 2015, suspected brakes problem

A Cathay Pacific Airbus A330-300, registration B-LAR performing flight CX-695 from Hong Kong (China) to Delhi (India), was descending towards Delhi&hellip

Cathay A333 enroute on Nov 19th 2015, hydraulic failure

A Cathay Pacific Airbus A330-300, registration B-LBE performing flight CX-654 from Bangkok (Thailand) to Hong Kong (China) with 110 people on board,&hellip

Cathay Pacific B744 at Delhi on Oct 30th 2015, bird strike

A Cathay Pacific Boeing 747-400 freighter, registration B-LID performing flight CX-37 from Delhi (India) to London Heathrow,EN (UK), was climbing out&hellip

Cathay Pacific A343 near Darwin on Oct 20th 2015, engine shut down in flight

A Cathay Pacific Airbus A340-300, registration B-HXG performing flight CX-197 (dep Oct 19th) from Hong Kong (China) to Auckland (New Zealand) with&hellip

Cathay Pacific A333 near Denpasar on Sep 25th 2015, engine shut down in flight

A Cathay Pacific Airbus A330-300, registration B-LAG performing flight CX-170 (scheduled dep Sep 24th, actual dep Sep 25th) from Perth,WA (Australia)&hellip

Cathay A343 at Auckland on Sep 19th 2015, rejected takeoff twice due to engine problem

A Cathay Pacific Airbus A340-300, registration B-HXD performing flight CX-198 from Auckland (New Zealand) to Hong Kong (China) with 244 people on&hellip

Cathay A333 near Osaka on Aug 19th 2015, hydraulic leak

A Cathay Pacific Airbus A330-300, registration B-HLO performing flight CX-530 from Taipei (Taiwan) to Nagoya (Japan) with 312 people on board, was&hellip

Cathay B773 near Shemya on Jul 29th 2015, smoke on board

A Cathay Pacific Boeing 777-300, registration B-KPQ performing flight CX-884 from Hong Kong (China) to Los Angeles,CA (USA) with 276 passengers and&hellip

Cathay Pacific B744 at Hong Kong on Jul 4th 2015, brakes problem

A Cathay Pacific Boeing 747-400, registration B-HUJ performing flight CX-704 from Bangkok (Thailand) to Hong Kong (China) with 329 people on board,&hellip

Cathay A333 at Hong Kong and Taipei on May 15th 2015, &ampquotexplosives, handle with care&ampquot

A Cathay Pacific Airbus A330-300, registration B-LAZ performing flight CX-494 from Hong Kong (China) to Taipei (Taiwan), completed what appeared to&hellip

Cathay B773 at Tokyo on Apr 16th 2015, engine shut down in flight

A Cathay Pacific Boeing 777-300, registration B-HNO performing flight CX-450 from Taipei (Taiwan) to Tokyo Narita (Japan) with 321 people on board,&hellip

Cathay B773 near Amsterdam on Mar 29th 2015, fire in cabin

A Cathay Pacific Boeing 777-300, registration B-KPC performing flight CX-251 (dep Mar 28th) from Hong Kong (China) to London Heathrow,EN (UK) with&hellip

Cathay B744 at Hong Kong on Nov 9th 2014, engine shut down in flight

A Cathay Pacific Boeing 747-400, registration B-HKU performing flight CX-542 from Hong Kong (China) to Tokyo Haneda (Japan), was climbing out of Hong&hellip

Cathay A333 near Manila on Sep 27th 2014, hot brakes enroute

A Cathay Pacific Airbus A330-300, registration B-HLT performing flight CX-780 from Surabaya (Indonesia) to Hong Kong (China), was enroute at FL380&hellip

Cathay Pacific A333 near Singapore on May 16th 2011, engine shut down in flight, engine fire

Singapore's Ministry of Transport (MOT) released their final report concluding the probable causes of the incident were:- The failure of&hellip

Cathay Pacific A333 at Male on Aug 6th 2014, hydraulic leak

A Cathay Pacific Airbus A330-300, registration B-LAE performing flight CX-601 from Hong Kong (China) to Male (Maldives), landed on Male's runway 36&hellip

Cathay A333 at Sydney on May 16th 2014, could not retract landing gear

A Cathay Pacific Airbus A330-300, registration B-LAH performing flight CX-100 from Sydney,NS (Australia) to Hong Kong (China), departed Sydney's&hellip

Cathay A343 at Hong Kong on May 11th 2014, problem with gear after departure

A Cathay Pacific Airbus A340-300, registration B-HXJ performing flight CX-207 from Hong Kong (China) to Moscow Domodedovo (Russia), was in the&hellip

Cathay B744 at Johannesburg on Mar 9th 2014, flock of birds

A Cathay Pacific Boeing 747-400, registration B-HUF performing flight CX-748 from Johannesburg (South Africa) to Hong Kong (China), was departing&hellip

Cathay A343 at Amsterdam on Feb 21st 2014, could not retract flaps

A Cathay Pacific Airbus A340-300, registration B-HXE performing flight CX-270 from Amsterdam (Netherlands) to Hong Kong (China), was climbing out of&hellip

Cathay Pacific B744 over Japan on Feb 18th 2014, turbulence injures 12

A Cathay Pacific Boeing 747-400, registration B-HOP performing flight CX-879 (dep Feb 17th) from San Francisco,CA (USA) to Hong Kong (China) with 321&hellip

Cathay B748 at Chicago on Nov 1st 2013, bird strike

A Cathay Pacific Boeing 747-800 freighter, registration B-LJE performing freight flight CX-80 from Anchorage,AK to Chicago O'Hare,IL (USA), was on&hellip

Cathay B773 at Bangkok on May 22nd 2013, cargo fire indication

A Cathay Pacific Boeing 777-300, registration B-HNE performing flight CX-700 from Bangkok (Thailand) to Hong Kong (China) with 206 passengers, was&hellip

Cathay B773 at Winnipeg on May 11th 2013, rejected takeoff

A Cathay Pacific Boeing 777-300, registration B-KPE performing positioning flight CX-3331 from Winnipeg,MB (Canada) to Hong Kong (China), began to&hellip

Cathay B773 near Winnipeg on May 9th 2013, cargo fire indication

A Cathay Pacific Boeing 777-300, registration B-KPE performing flight CX-806 from Hong Kong (China) to Chicago O'Hare,IL (USA) with 277 people on&hellip

Cathay A343 near Singapore on Mar 15th 2013, hydraulic failure

A Cathay Pacific Airbus A340-300, registration B-HXJ performing flight CX-715 from Hong Kong (China) to Singapore (Singapore), was descending towards&hellip

Cathay A333 at Tokyo on Jan 15th 2013, smoke in cabin

A Cathay Pacific Airbus A330-300, flight CX-501 from Tokyo Narita (Japan) to Hong Kong (China) with 127 people on board, was climbing out of Tokyo's&hellip

Cathay A343 enroute on Dec 10th 2012, engine shut down in flight

A Cathay Pacific Airbus A340-300, registration B-HXH performing flight CX-293 from Hong Kong (China) to Rome Fiumicino (Italy), was enroute about 5.5&hellip

Cathay Pacific B748 near Winnipeg on Dec 13th 2012, wheel well fire indication

A Cathay Pacific Boeing 747-800 freighter, registration B-LJA performing flight CX-95 from Toronto,ON (Canada) to Anchorage,AK (USA), was enroute at&hellip

Cathay B773 near Wuhan on Dec 9th 2012, smell in cockpit

A Cathay Airlines Boeing 777-300, registration B-KPP performing flight CX-251 (dep Dec 8th) from Hong Kong (China) to London Heathrow,EN (UK) with&hellip

Cathay B773 over Pacific on Nov 15th 2012, loss of cabin pressure

A Cathay Pacific Boeing 777-300, registration B-KPS performing flight CX-882 from Hong Kong (China) to Los Angeles,CA (USA) with 288 passengers and&hellip

Cathay B773 at Hong Kong on Sep 13th 2012, fuel emergency

A Cathay Boeing 777-300, registration B-HNM performing flight CX-736 from Singapore (Singapore) to Hong Kong (China), was on approach to Hong Kong's&hellip

Cathay A343 at Taipei on Jul 5th 2012, bird strike

A Cathay Pacific Airbus A340-300, registration B-HXC performing flight CX-463 from Taipei (Taiwan) to Hong Kong (China) with 274 passengers and 13&hellip

Cathay B744 near Frankfurt on May 16th 2012, cabin did not pressurize

A Cathay Pacific Boeing 747-400 freighter, registration B-LID performing freight flight CX-2068 from Frankfurt/Main (Germany) to Manchester,EN (UK),&hellip

Cathay B773 near Hong Kong on Apr 16th 2012, unruly passenger

A Cathay Pacific Boeing 777-300, registration B-HNI performing flight CX-712 from Bangkok (Thailand) to Hong Kong (China) with 398 passengers and 16&hellip

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Cathay Pacific Airlines - History

RE: History Of Cathay Pacific

RE: History Of Cathay Pacific

Suggest you try to find a book called "From Betsy to Boeing".

Its a nicely done illustrated history of Cathay

RE: History Of Cathay Pacific

RE: History Of Cathay Pacific

A book titled Beyond Lion Rock was published a while back, and it has a good story of the founders of Cathay Pacific and how they created CX.

RE: History Of Cathay Pacific

Quoting CXGabriel (Reply 4):
A book titled Beyond Lion Rock was published a while back, and it has a good story of the founders of Cathay Pacific and how they created CX .

Yes it's very good. Published in 1988. You'll find the introduction and several pages from Chapter 1 covering the early days of CX in the preview of the Kindle e-book edition on the Amazon site here. Click the "Look Inside" link on the book cover.

RE: History Of Cathay Pacific

21 pages to the founding and develpment of Cathay Pacific and Hong Kong Airways, their merger (in 1959), and subsequent years through the mid-1990s. In addition,

4 pages cover the founding and early years of CX subsidiary Dragonair.

Detailed yet easy to read, the book is a "must have" for anyone having a serious interest in the origins and histories of Asian airlines. Seems to be available from Amazon and/or ebay with reasonable consistency for the "going rate" of around USD 40.00 plus shipping. in addition to copies sometimes offered by others at outrageously inflated prices.

RE: History Of Cathay Pacific

Quoting celestar (Thread starter):
If there is one thing I am curious, it would be the background and story of how CX was formed.

This is from a company publication "Cathay Pacific Airways : An Illustrated History", it has been out of print for a long time, and has no copyright on it.

A day later, he received the call he had
been waiting for and at 6.15am on 6
October 1945 he met 'Betsy' - Cathay
Pacific's first aircraft. She was a totally
refurbished C47 newly out of DIR
(Dismantling, Inspection and Repair).
Farrell paid US$30,000 for 'Betsy' and
flew her through a snowstorm to New
York's La Guardia Field, where he
had her converted to a civilian
DC3 and certified for
airworthiness. Then, with
co-pilot Bob Russell and
navigator Bill Geddes-Brown,
Farrell flew 'Betsy' and her first cargo
(morning coats and toothbrushes)
more than halfway around the world
to Shanghai, from where he planned
to operate ad hoc charter flights.
The first such commercial flight
was to Sydney via Hong Kong,
returning to Shanghai with a cargo
of woollen goods. The cargo was soon sold
and the auspicious run made a profit of
approximately 1,000 per cent.
At this point Farrell met up again with
de Kantzow. It transpired that earlier that
year the Australian had sent Farrell
US$10,000 via an absent-minded friend in
New York, asking to buy a share in the new
venture. The two immediately went into
partnership (somewhat later, the money
duly arrived!) Farrell was the entrepreneur,
while de Kantzow was the organiser and
chief pilot.

Before long, their booming business
attracted the jealous attention of Chinese
businessmen in Shanghai and at least one,
T. C. Loong (who subsequently founded
Civil Air Transport in Taipei), offered to buy
the two partners out. Spurning his offer,
they soon found that their former freedom
in Shanghai was curtailed and in May 1946
they moved their operations, complete with
the fleet of two DC3s, to the war-damaged
Kai Tak airfield in Hong Kong. However, the
British authorities in the territory were not
too taken with the idea of an American and
an Australian operating aircraft registered in
America and Australia respectively out of a
British Crown Colony. Farrell and de
Kantzow were therefore invited to register
their company in Hong Kong or leave.
They registered two companies: the Roy
Farrell Export-Import Co. (HK ) Ltd and the
two aircraft, 'Betsy' (VR -HDB ) and 'Nikki'
(VR -HDA), as a separate company- Cathay
Pacific Airways. The export-import company
would lease the aircraft from the airline,
thus avoiding heavy taxes.

Exactly where the airline's name originated
is unclear, but legend has it that while
drinking with cronies, including
correspondents from Time andNewsweek
magazines, in the bar of the Manila Hotel in
August 1946, Farrell mentioned he was
looking for a name for the new airline:
'Cathay Pacific Airways' was the outcome.
The airline began by operating passenger
and cargo charter flights between Hong
Kong and Manila, Bangkok, Singapore,
Saigon and Shanghai, as well as carrying
immigrant and student charter traffic to
Australia and Britain. Business prospered
£11/Jay Pacljlc

1'0/ //e 11/JIWcid .! iii 194."J.
and scheduled services within Southeast
Asia were launched soon afterwards.
In 1947, Cathay Pacific purchased a
further five DC3s and two Catalina flying
boats, which enabled the launch of services
to Macau. The following year, one of the
Catalinas found its way into the aviation
history books as the victim of the world's
first known act of air piracy (or hijacking as
it is now known), which resulted in the loss
of the aircraft and all but one aboard.
Catalina operations were immediately
abandoned and the remaining flying boat

By 1970, when Perth was added to the route
network, the Convair 880 was proving too
small to meet Cathay Pacific's needs and the
decision was made to re-equip with Boeing
707s, the first of which arrived in July 1971
featuring a 'widebody look' cabin interior.
By 1974, the fleet totalled 18 aircraft: 11
B707s and seven Convair 880s.
The B707 opened new routes beyond
Asia/Australia to the Middle East (Bahrain in
1976 and Dubai in 1977) and one aircraft
was converted to a pure freighter in 1976,
marking the airline's entry into the
competitive air cargo market.
In the first half of 1970, Cathay Pacific
adopted computer technology for the first
time in the shape of a flight simulator for the
training of Convair flight deck crew This
move into the computer age indicated the
shape of things to come.
With passenger numbers in 1970
approaching the 600,000-per-year mark, the
decision taken a few years earlier to create a
computerised reservations system to cope
with predicted increases in passenger traffic
volumes was realised. In 1971, the Cathay
Pacific Airways Reservations System ( CPARS)
went on-line.
The 1973 oil crisis only served to
reinforce planners' forecasts that new widebodied
aircraft would soon be needed to
move passengers more efficiently and
economically as the airline business
became increasingly sophisticated and
Studies were initiated and after
extensive research, testing and discussion,
the Lockheed 11011 TriStarwas selected as
being well-suited to the airline's short- and
medium-haul operations. Two new aircraft
were ordered from the Lockheed Aircraft
Corporation and the first was delivered in
By 1976, the TriStar fleet had increased
to three and Cathay Pacific had already
begun to identify with another of the
aircraft's special features- its Rolls-Royce
engines. During the initial wide-bodied
selection, the DClO and Boeing 747 had
both been rejected and it was only when
Boeing was able to offer a Rolls-Roycepowered
B747 that the stage was set for
Cathay Pacific to enter the 'jumbo' era.
The airline's first B747-200B, powered
by Rolls-Royce RB211-524 engines, joined
the fleet in]uly 1979 and heralded Cathay
Pacific's entry onto the key Hong KongLondon


The introduction of a service to London was a
major step in Cathay Pacific's emergence as
one of the world's top international carriers.
The inaugural flight was on 16July 1980
after a long, hard battle for traffic rights
which eventually had to be resolved at
ministerial level in the British Government.
In 1981, by which time Cathay Pacific
was operating five B747-200Bs, the airline
acquired an ex-British Airways Rolls-Roycepowered
B747 freighter- the only one of
its type in the world.
As the B747 fleet increased, the airline's
international route network rapidly
expanded to include: Abu Dhabi (now
offline) in 198lAuckland, Brisbane,
Bombay and Port Moresby in 1982 and
Dhahran (now offline), Frankfmt and
Vancouver in 1983.
In 1982, Cathay Pacific acquired what
was at the time the single most powerful
computer in Southeast Asia, and the airline's
computerised reservations system, CPA.RS,
was subsequently replaced by a more
advanced system, the Cathay Univac
Passenger Information Distribution
(CUPID) system.
The airline's tenth B747, which joined
the fleet in 1985, was its first B747-300 with
the extended upper deck, then the largest
commercial passenger aircraft in the world.
The year of Cathay Pacific's 40th
anniversary, 1986, was also one of
tremendous progress for the airline. New
destinations were added to the route
network at an unprecedented rate:
Amsterdam, Beijing, Denpasar (Bali),
Nagoya, Paris, Rome and San Francisco. In
addition, an order was placed for two new
Boeing 747-400 aircraft the latest version of
the popular B747, the -400 features six-foothigh
winglets on each wingtip and is able to
fly for up to 16 hours non-stop with a full
payload year-round.
It was also decided that the time had
come in Cathay Pacific's development to
seek a public listing on the Hong Kong
Stock Exchange. The share offer shattered
local records, attracting HK $51 billion
(US$6.5 billion) in applications. The
public portion of the share offer was
oversubscribed some 55 times, and 19.1 per
cent of Cathay Pacific shares are now in the
hands of Hong Kong residents, businesses
or institutions. Swire Pacific owns 51.8 per
cent of the airline, The Hongkong and
Shanghai Banking Corporation 16.6 per
cent and China International Trust and
Investment Corporation (CITIC) 12.5 per
cent.John Swire & Sons Llmited is
responsible for the airline's management.
In 1987, Cathay Pacific's status as one of
the world's premier carriers was
recognised when it received one of the
industry's most coveted accolades: Air
Transport World magazine's 'Airline of the
Year' award.
In the late 1980s, the airline's route
network continued to expand. Scheduled
passenger services were launched or
resumed to Kaohsiung (1987), Zurich
(1988), Manchester (1989), and- through
joint venture agreements - to Mauritius
and Port Moresby (both 1989), while the
frequency of flights on existing routes was
continually increased. Hong Kong-Paris was
added to the non-stop network in
September 1989, and on l]uly 1990, Cathay
Pacific launched a B747-400 non-stop
service between Hong Kong and Los
Angeles, one of the longest commercial
sectors in the world, in conjunction with
American Airlines. Through cooperation
withJapanAirlines, Sapporo also joined the
route network in 1990.
In the fast-developing field of
computerised reservations systems, the
airline has become one of the founding ·
partners of Abacus, a major new worldwide
CRS , which will become fully operational in
By the end of 1990, the delivery of the
world's first Rolls-Royce-powered B747-
400s an

In taking delivery of its first Boeing 747-400
aircraft in June 1989, Cathay Pacific became
the launch customer for Rolls-Royce's new
58,000 lb-thrust engine, the RB21 l-524G,
which has been specially designed to power
the new ultra long-range version of the
B747. In October 1989, the airline ordered
the first Rolls-Royce-powered B747-400
freighter aircraft. Cathay Pacific will also
launch the latest and most powerful RollsRoyce
engine, the Trent (RB211-524L), on
the Airbus A330-300 twinjet in 1995.
Rolls-Royce has now become an integral
part of the Cathay Pacific image. Together,
the airline and the engine manufacturer
have created a winning formula for
commercial success. Cathay Pacific keeps
lobbying for performance improvements
and Rolls-Royce keeps delving deeper into
its wealth of resources not only to meet, but
often to exceed, the airline's expectations.
In the early 1980s, Cathay Pacific took
the aviation world by storm, using RollsRoyce-
powered B747s to launch scheduled
ultra-longhaul non-stop flights between
Hong Kong and London, Frankfurt and
Vancouver, pioneering a new trend in
commercial aviation.
The newRB211-524G/H model, which
powers the B747-400, offers a 13.1 per cent
saving in fuel over the original-524B2
which went into service with Cathay Pacific
in 1979.
This advance means Cathay Pacific can
operate its B747-400s non-stop between
Hong Kong and London and Hong Kong
and Frankfurt all year round with a full
payload, and enabled the airline to launch
the first-ever scheduled non-stop service
between Hong Kong and Los Angeles -
one of the longest such flights in the world
- in July 1990, in conjunction with
American Airlines.

Cathay Pacific’s Expansion in North America

Seattle became Cathay Pacific’s seventh passenger destination in the US last month. The airline is now an established player in the US market, but its stateside history is relatively recent. San Francisco was the first US city to join the network in 1986, just three years after Vancouver – Cathay Pacific’s first transpacific port of call.

Up until that point, Cathay Pacific had positioned itself as a regional carrier. But the Boeing 747 jumbo jets changed the game, enabling long-haul travel as we know it today and transforming it from an expensive, multi-stop experience to a non-stop, affordable one.

The 747’s greater range and lower fuel cost per seat offered the airline the potential to break out from Asia and connect with significant communities of Hong Kong Chinese on the West Coast. What started as a tentative twice-weekly prod to Canada has grown to cross-continental coverage, linking the Americas through Hong Kong. The city’s airport also grew into a global hub, with an already established network across Asia.

When Los Angeles joined the network in 1990, Cathay Pacific was able to cement its long-haul aspirations with non-stop flights from Hong Kong, using the new Boeing 747-400. The upgraded model’s greater range enabled the airline to operate what was then the longest scheduled flight in the world. That was a statement of intercontinental intent.

Flights to New York (via Vancouver) started in 1996, and frequencies to the West Coast grew. Chicago and Boston joined the network in 2011 and 2015.

But now it’s the Airbus A350 that’s behind the new pins on the US map. The A350 is a next-generation aircraft, bringing next generation fuel efficiencies. Because it carries fewer passengers than the Boeing 777, used on the flagship trunk routes, it also brings into scope cities that may be harder to make an economic case for.

The immediate effect of the A350 in 2018 was the launch of longer, ‘thinner’ routes to new destinations, predominantly in Europe. This was followed by the introduction of a Washington DC service and the announcement of the new Seattle service.

Senior Vice-President Americas Philippe Lacamp says: ‘What we’ve seen in Europe with the A350 being used in a long-thin approach will definitely work here, too.’

The A350 enables airlines to build the market for a route. If it works well, the frequency or number of flights can be increased, or the aircraft can be ‘upgauged’ to a larger aircraft like the 777 once the market is strong enough. Seattle’s four-times-weekly service has already been upgraded to a daily service, beginning in the summer.

Seattle is served by the smaller A350-900, while Washington DC is being served by the larger A350-1000. Jason Choi, Passenger Network Manager, says: ‘The -900 is a good fit for the West Coast but the increased range of the -1000 makes it ideal for new East Coast destinations.’

There is a something of a set formula for evaluating the potential of new routes. Lacamp says: ‘What we look for is a strong business market that has sufficient leisure appeal, some feed from the region and we generally require a fair chunk of VFR [visiting friends and relatives] traffic, too. You can play up and down these categories. If you look at Los Angeles, it’s big for business, leisure and VFR, and we have a lot of feed from our oneworld partner American Airlines. San Francisco is a big tech hub with Silicon Valley, and that’s a real driver for us, but we don’t have as much feed and it’s more of a standalone market.’

Once you have the destination, it’s then a case of developing the market, and that’s important given the fierce transpacific competition from the Chinese mainland and Japan, which are starting to operate more non-stop routes to the US. So what’s the airline’s strategy beyond its service quality?

‘The key one for us, and it’s proven itself to be very successful, is the multiple frequency model,’ says Lacamp. ‘We have three flights a day to Los Angeles, three to Vancouver and San Francisco, and up to five to New York.’

With the development of the Greater Bay Area, Hong Kong finds itself acting as a critical hub for the rapidly developing cities of Southern China, connected by spectacular infrastructure such as the 55-kilometre-long Hong Kong-Zhuhai-Macao Bridge, plus high-speed rail to Guangzhou and ferries into the Pearl River Delta.

‘Hong Kong is such an amazing transfer point, and also a growing intermodal hub,’ says Lacamp.

And then there is the onward air connectivity. As well as the frequency to Southeast Asia, there are significant flows back north to Shanghai. Lacamp adds: ‘Take New York. We’ve got four flights a day plugging into 14-15 flights a day to Shanghai from Hong Kong – we’re going to get you there. And that is a powerful proposition.’

Cathay Pacific Commits to a Greener Aviation

MIAMI – The Cathay Pacific Group (CX) has set an ambitious objective for 2050: to be the first Asian airline to achieve zero-carbon emissions. CX is the first airline in Asia to establish a timeline to achieve such a goal.

Cathay Pacific is taking a responsible stand on the matter, leading the movement in Asia towards sustainable aviation even when the air transport industry has, during pre-pandemic times, contributed less than 3% of the global man-made CO2 emissions. Regardless, using Sustainable Aviation Fuel (SAF), carbon offsetting, and reducing emissions are the ways to achieving greener aviation and ensuring that future generations will experience the joy of eco-friendly travel.

Cathay Pacific CEO, Augustus Tang, said, “The unprecedented pandemic has shaken the world and showed us that “business as usual” is not an option when dealing with an imminent global risk.”

Tang continued commenting on the subject by adding, “Our net-zero pledge aligns with the requirements laid out in the UN’s Intergovernmental Panel on Climate Change (IPCC) and the Paris Agreement, and provides the focus we need in aligning our strategy – from fleet planning and carbon offsetting to further investment in Sustainable Aviation Fuel and the development of new technologies.”

Cathay Pacific Airbus 350-900 B-LRD – Photo : Max Langley/Airways

Cathay Pacific Zero-Carbon Emission Actions

Investing in Sustainable Aviation Fuel: The Group is increasing its use of SAF, with the aim of making it viable for mainstream adoption.

Compared to traditional jet fuel, SAF can reduce lifecycle carbon emissions by up to 80%. In 2014, CX became the first airline to invest in Fulcrum BioEnergy, a pioneer in converting everyday household waste into SAF. The Group says it has committed to purchasing 1.1 million tonnes of SAF over 10 years, which will cover around 2% of its total fuel requirements from 2023 onwards.

Offsetting carbon emissions: CX’s carbon offset program, Fly Greener, gives passengers the opportunity to purchase offsets based on the CO2 emissions generated from their flight. These contributions go directly towards Gold Standard-accredited third-party projects that actively reduce emissions.

The carrier has also been offsetting all the emissions from its employees’ business travel since the launch of the program in 2007. To date, the program has offset over 300,000 tonnes of carbon emissions.

Reducing emissions through efficiency enhancement: The Group is constantly working to reduce aircraft emissions, such as by upgrading to a new fuel-efficient fleet and reducing engine use on the ground. The Group is also committed to cutting its ground emissions by 32% from the 2018 baseline before the end of 2030.

Cathay Pacific’s commitments for greener aviation are fully described in the airline’s 2020 Sustainable Development Report.

Featured image: Cathay Pacific Airbus 350-1000 B-LXB. Photo: Ervin Eslami/Airways

Move Beyond: Cathay Pacific’s New Brand Concept

M ore than 70 years ago, former Air Force pilots Roy Farrell and Sydney de Kantzow founded an airline with a mission to cross the Pacific Ocean. The ambition was embedded in the name – Cathay Pacific – and in 30 years, that goal was achieved, with services from China to the Americas.

In the years since, Cathay Pacific has evolved from a small regional carrier to one of the world’s great airlines, growing an extensive global network and redefining the long-haul travel experience. Today, the airline has a modern, connected fleet, airport lounges that have set standards in comfort, and continues to pioneer new routes linked to its vibrant home of Hong Kong.

‘The story of that evolution is characterised by innovation and ambition – pushing the physical and technical boundaries of long-haul flying, to being the first to enter new markets,’ says Cathay Pacific’s Chief Executive Officer Rupert Hogg.

And indeed, it has always been an airline to set the agenda. It was the first to fly from Hong Kong to Vancouver the first to fly non-stop to London the first to fly over the North Pole non-stop to New York. It introduced the first lie-flat seats to Asia and, in 2001, it was the first airline in the world to offer online check-in.

‘Through it all, there has been an enduring thread that defines us a belief that great service will always be valued, that our style of service is what makes us different and better,’ says Hogg.

Now that philosophy has found new expression in a single statement for the future – two words, which can be traced back to the airline’s founders themselves: Move Beyond. Two words, one lofty ambition.

Move Beyond is an opportunity to look back with pride at the past and channel the assurance and panache shown by Farrell and de Kantzow back in 1946.

‘By looking back at history, we wanted something that brought some of the swagger and confidence of the brand that might have slipped over the past decade or so,’ explains Cathay Pacific’s Head of Brand Ruaraidh Smeaton. ‘We wanted a brand purpose that would put us back on the front foot – we are a great airline, but how do we get even better than that? With Move Beyond, our aim is to be one of the world’s greatest service brands.’

Note – not ‘airline brand’ but ‘service brand’. It’s a big call, but for an airline with a long-standing reputation for excellence regarding its service, it’s an acknowledgement that the online retail world and the service industry have heightened consumer expectations. The aviation world has changed, too, with increased competition across all market sectors, which makes it harder still for an airline to tell the world what it stands for.

‘We do more than move people from A to B,’ says Smeaton. ‘We aim to move them emotionally with our thoughtful service, and we move them forward in life through our ability to connect people with meaningful places, people and experiences. This is the North Star we will all point towards.’

The aim, says Smeaton, is ‘to treat every journey as our customers’ most important journey, setting them up for what lies ahead.’

This means that personal, premium service will continue onboard and in the lounges – but these will run in tandem with ever-improving booking, check-in and airport experiences.

CEO Rupert Hogg explains: ‘Technology and access to information have transformed what great service means. To compete, we must be progressive, while maintaining the thoughtful, can-do spirit, which epitomises Cathay Pacific.’

In technical and practical terms, Cathay Pacific is perfectly placed to do this. ‘We have one of the youngest fleets in the world – filled with new seats, inflight entertainment, Wi-Fi and more,’ adds Hogg. ‘This provides the perfect platform for our special service and outstanding team to shine.’

And that service will be channelled through the values that underpin the Move Beyond brand – ‘thoughtful’, ‘can-do’ and ‘progressive’.

‘Thoughtful means that we will go to great lengths to understand our customers and treat them the way we would like to be treated,’ explains Smeaton. ‘Progressive is inspired by our Hong Kong home and the dynamism of the Asia-Pacific region we serve. The can-do spirit is about inspiring trust and confidence by solving problems with positivity and determination – in short, putting our heart and soul into supporting you.’

They’re values that Roy Farrell and Sydney de Kantzow would have approved of, even when Cathay Pacific was nothing more than a name than an airplane than a mission: to Move Beyond.

Watch the video: 16 Hours In Cathay Pacifics Business Class. New York JFK - Hong Kong. Boeing 777-300ER. REVIEW (May 2022).